FAQs

What forms of payment are accepted?
We accept the following forms of payment: Visa, Mastercard, American Express,  Discover, Apple Pay, Google Pay and Shop Pay.

 
What if my product melts in warm/hot weather?    During warm/hot weather, it is possible that our handcrafted products may soften or even melt as they sit in warm/hot mail trucks, mailboxes, on front porches or other where not within your home.

The quality of our products are not affected by the melting.

On warm/hot days, BEFORE opening the jars or tins , place the items in your refrigerator for a few hours to allow them to harden. This is just in case they have melted in transit.

 

What type of t-shirts do you print on?
All Beyond Naptural's shirts are printed on Bella Canvas or Gildan 64000, unless it is otherwise stated in the product information. 

 ***Be sure to measure before ordered to get the correct size.  

 

How long will it take for my order to arrive?
Standard shipping for orders in the United States normally takes 5-10 business days. Most orders are received within 6-12 business days of ordering and fulfillment. 

Expect shipping delays due to COVID-19.  Order fulfillment can take up to at least 15 business days for t-shirts due to being custom made to order from our partner fulfillment center.

Most handcrafted products are shipped within 3 to 7 business days.

More information on shipping and delivery can be found in our Policy section.

 

Do you ship internationally?
We do not ship internationally at this time, only within the USA. In the future, we would like to expand to international shipping.

 

What is your return policy?

Please refer to our Policy page for more detailed information.

 

Still have questions?
If there are still questions or additional information is needed, please contact us by sending an email to info@beyondnaptural.com.

 

 

 

 

Thank you. Stay safe. Stay Beyond Naptural, LLC.

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